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Latest threat to 'repair attempts' under the California Lemon Law.
In
California, the words "repair attempt" represent the
definition of what constitutes a legal visit to the
dealer’s service department for warranty repairs
under the California Lemon Law.
A
"repair attempt" is created when a "Repair Order" has
been generated by the Service Advisor at the
dealership. The newest threat to consumers getting
legal "repair attempts" is the satellite systems found
on many new vehicles. We can’t repeat the
trademarked names here, but you know what we mean.
These car-to-manufacturer "link-ups" allow a
manufacturer to go into various computer systems on
your car (while you are talking to them on the
satellite system), and in some cases ERASE the "SES"/CHECK
ENGINE warning light or other warning lights on your
dashboard/instrument cluster, or at least the DTC’s
(Diagnostic Trouble Codes).
This
"satellite mobile workshop" by automobile
manufacturer’s can potentially minimize "repair
attempts" under the lemon law by negating your
requirement to go into the dealership for repairs.
Depending upon the warning light that comes on, you
can usually simply drive to your nearest dealership
and have repairs facilitated - and get a Repair Order
generated. If the warning light causes drivability or
safety issues, simply call the manufacturers Roadside
Assistance 800# and have the vehicle towed in. Again,
by towing-in you can generate a Repair Order.
The Law Offices of William R. McGee
California's Largest Lemon Law FirmSM
1-800-225-3666
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